Bella Intelligent Delivery Robot | Restaurant Food Delivery & Service Robot

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Bella is a premium intelligent food delivery robot designed for restaurants, hotels, KTVs, shopping malls, and commercial service environments. It features dual SLAM navigation (LiDAR + Visual SLAM), 3D obstacle avoidance, and multi-modal interaction including voice, lighting, and expressive facial display, delivering a more engaging and efficient guest experience.

With multiple service modes such as delivery, birthday celebration, cruising service, table return, and reception guidance, Bella significantly improves service efficiency while reducing labor costs. Its cute biomimetic design also enhances customer attraction and brand visibility.

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Bella is a next-generation high-end service robot developed for intelligent food delivery and guest interaction. Designed with a cute biomimetic appearance and advanced AI interaction capabilities, it provides a unique and engaging service experience for modern hospitality environments.

It integrates advanced robotics technologies including dual SLAM navigation, multi-sensor fusion perception, and smart IoT connectivity, making it suitable for complex indoor commercial environments.

Key Features

1. Dual SLAM Navigation System
Supports both LiDAR SLAM and Visual SLAM, enabling flexible deployment in different environments:

  • Marker-based positioning (fast deployment, flexible setup)
  • Laser SLAM (no markers required, easy installation)

2. Intelligent Multi-Scenario Service Modes
Bella supports multiple working modes:

  • Food delivery mode (multi-table delivery)
  • Birthday celebration mode (music + gift delivery)
  • Cruise service mode (continuous self-running service route)
  • Direct delivery mode (point-to-point transport)
  • Dish return mode (tableware collection)
  • Reception & guidance mode (guest seating assistance)

3. Advanced 3D Obstacle Avoidance
Equipped with RGBD cameras and multi-sensor fusion system:

  • 180°–192° wide detection angle
  • Detection range up to 10m
  • Minimum obstacle height detection: 2cm
  • Minimum passage width: ~70cm
  • Real-time obstacle avoidance with fast response

4. Smart Human–Robot Interaction

  • AI voice interaction system
  • Expressive facial animation
  • Touch interaction on ears and head
  • Dynamic lighting effects (status indication)
  • Customizable LED display (table number, messages, branding)

5. Large Capacity & Efficient Delivery

  • 4-layer trays design
  • 40kg total payload (10kg per tray)
  • Can serve multiple tables per trip, improving efficiency and reducing wait time

6. 24/7 Continuous Operation

  • Battery capacity: 25.6Ah
  • Runtime: 12–24 hours (with swappable battery)
  • Fast battery replacement system for uninterrupted operation
  • Charging time: ~4.5 hours

7. Stable Motion & Safe Operation

  • Independent suspension system for smooth movement
  • Speed range: 0.5–1.2 m/s
  • Slope climbing ≤5°
  • Collision-safe design for crowded environments

Technical Specifications

  • Dimensions: 565 × 537 × 1290 mm
  • Weight: 57 kg
  • Payload: 40 kg (10 kg per tray)
  • Tray configuration: 4 layers
  • Battery: 25.2V / 25.6Ah
  • Runtime: 12–24 hours
  • Charging time: ~4.5 hours
  • Speed: 0.5–1.2 m/s
  • Navigation: Dual SLAM (LiDAR + Visual SLAM)
  • Minimum passage width: 0.7 m
  • Minimum obstacle size: 35 × 50 × 100 mm

Application Scenarios

  • Restaurants & buffet service
  • Hotels & banquet halls
  • KTV, bars, and entertainment venues
  • Shopping malls & commercial complexes
  • Office buildings & corporate cafeterias
  • Reception & guest guidance services

Product Value

Bella helps businesses reduce labor costs while significantly improving service efficiency and customer experience. Its cute design attracts customer attention, increasing store engagement and brand exposure. With continuous operation capability and intelligent scheduling, Bella can replace repetitive delivery tasks and allow staff to focus on higher-value customer service.

It is widely used in modern smart restaurants to improve table turnover rate, optimize staffing, and enhance overall operational efficiency.