Qiaolesong Neo Intelligent Delivery Robot | Large Capacity Service Robot

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Qiaolesong Neo is a next-generation intelligent service robot designed for restaurants, hotels, private dining rooms, and multi-floor commercial spaces. It features a 190L ultra-large storage capacity, AI voice-driven interaction, and advanced VSLAM navigation for marker-free deployment, reducing setup time by up to 75%.

With seamless IoT integration, Neo supports elevator control, gate access, and automatic door systems, enabling fully autonomous cross-floor delivery. Its modular tray system, enclosed cargo cabin, and optional temperature control and disinfection modules ensure safe, hygienic, and efficient food service operations.

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Qiaolesong Neo is a high-end intelligent delivery robot designed for modern hospitality and commercial environments. It provides a fully automated service solution covering reception, delivery, and cross-floor logistics, significantly improving operational efficiency and customer experience.

With its AI voice interaction system and smart navigation capabilities, Neo delivers a seamless and scalable automation solution for complex indoor environments such as restaurants, hotels, and entertainment venues.

Key Features

1. AI Voice Intelligent Interaction
Neo is powered by an advanced AI voice system that enables natural interaction and task execution, supporting:

  • Order delivery coordination
  • Cross-floor service instructions
  • Multi-scene service adaptation (delivery, reception, etc.)

2. Ultra-Large 190L Capacity
Designed for high-frequency service environments:

  • 190L large cargo space
  • Supports food delivery and tableware collection
  • Modular adjustable tray system
  • Flexible space configuration for different item sizes

3. Enclosed Modular Cabin Design

  • Optional disinfection module
  • Optional heating/cooling system
  • Ensures food safety and temperature control
  • Improves hygiene and customer trust

4. Advanced VSLAM Navigation System

  • Marker-free deployment
  • Supports over 100,000 environment mapping scale
  • Reduces deployment time by ~75%
  • Stable performance in complex indoor environments
  • Suitable for multi-floor and long corridor scenarios

5. Full IoT Smart Integration
Neo connects seamlessly with building systems:

  • Elevator control integration
  • Access gate automation
  • Automatic door interaction
  • Cross-floor autonomous operation

6. Strong Mobility & Efficiency

  • Speed: 0.2 – 1.2 m/s
  • Runtime: up to 13 hours
  • Charging: automatic docking system
  • Supports multi-robot collaboration

7. Smart Operation Modes
Neo supports multiple service scenarios:

  • Food delivery mode
  • Reception & greeting mode
  • Multi-room / multi-table delivery
  • Beverage & snack circulation
  • Cross-floor logistics service

8. Flexible Configuration & Customization

  • Standard & extended version available
  • Custom voice package support
  • Brand skin customization
  • Personalized UI & interaction design

Technical Specifications

  • Dimensions:
    • Standard: 489 × 593 × 1288 mm
    • Extended: 489 × 702 × 1288 mm
  • Weight: 60–65 kg
  • Payload: 42 kg max
  • Tray system: 3 adjustable layers
  • Tray load: 14 kg per layer
  • Capacity: 190L
  • Speed: 0.2 – 1.2 m/s
  • Runtime: ~13 hours
  • Navigation: VSLAM (marker-free)
  • Deployment reduction: ~75% faster setup

Application Scenarios

  • High-end restaurants & banquet halls
  • Private dining rooms & VIP service areas
  • Hotels & room service delivery
  • Entertainment venues (KTV, clubs)
  • Shopping malls & commercial complexes
  • Office buildings & smart campuses

Product Value

Qiaolesong Neo significantly improves service efficiency and reduces labor costs by automating repetitive delivery tasks. Its AI-driven interaction and cross-floor capability enable a fully integrated smart service system.

By combining large-capacity logistics, intelligent navigation, and IoT connectivity, Neo enhances customer experience while helping businesses achieve digital transformation in hospitality operations.

It is an ideal solution for premium smart restaurant and hotel automation systems.